Refund policy

Returns & refunds

Unless a magazine has been damaged in transit (and photographic proof is supplied of the magazine and packaging) we cannot accept returns. For damaged magazines, please get in touch within 48 hours of receiving your delivery. We will generally offer a replacement, or if the issue is no longer in stock we can offer a refund. It is the customer’s responsibility to ensure they have not ordered a copy of a print edition previously. We are unable to accept returns of duplicate orders of print magazines. We do not accept returns or offer refunds on digital products.

 

EU 14-day withdrawal window

If you are based in the European Union, you have the right to cancel your order under the conditions set out below.

Right to Cancel
You have the right to cancel your order within 14 days of delivery of the last item in your order, without giving any reason.To exercise your right of withdrawal, you must notify Simply Scandi within this 14-day period via your account at: account.simplyscandi.com

Returns
Once you have notified us of your withdrawal, you must return the items within 14 days of giving notice.
* Items must be returned in new and unused condition
* You are responsible for the cost of returning the goods

Refunds
Once we have received and inspected your return, we will issue a refund.
* The full purchase price of the returned items will be refunded
* The original standard delivery cost will also be refunded
* Refunds will be issued using the original payment method where possible
We will process your refund within 14 days of receiving the returned goods, or (if earlier) upon receipt of proof that the goods have been returned.

Deductions for Use or Damage
You are responsible for any reduction in the value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.Where magazines are returned in a condition that is not new and resalable (for example, showing signs of wear, damage, or use), we reserve the right to make a partial refund to reflect the diminished value of the item.

Exclusions
The right of withdrawal does not apply to:
* Digital editions once downloaded or accessed
* Items not returned in a new and resalable condition